Airports
Flight delays and cancellations at the airport
If your flight departed from an airport in the EU, the EEA, Switzerland or the UK, Regulation 261/2004 applies to any carrier — including the ones based far from Europe.
- Compensation
- €250–€600
- Applies from
- EU / UK
- Ticket price
- Irrelevant
- Check
- 2 min
What am I entitled to?
Compensation of €250 to €600, depending on flight distance and the length of the delay — for a delay of three hours or more, a cancellation, overbooking or a missed connection.
What should I do at the airport?
Ask the airline to confirm the reason in writing, keep every receipt and boarding pass, and insist on the care you are entitled to — meals, drinks and, if you are stranded, a hotel.
How long do I have?
Claims can be made retroactively, usually for up to three years from the date of the flight and longer in some countries. It pays to check promptly.
Major airports
88 airports in the directory
- LHRLondonHeathrowUnited Kingdom
- LGWLondonGatwickUnited Kingdom
- MANManchesterManchesterUnited Kingdom
- DUBDublinDublinIreland
- FRAFrankfurtFrankfurtGermany
- MUCMunichMunichGermany
- BERBerlinBrandenburgGermany
- CDGParisCharles de GaulleFrance
- AMSAmsterdamSchipholNetherlands
- VIEViennaViennaAustria
- MADMadridBarajasSpain
- BCNBarcelonaEl PratSpain
- AGPMálagaMálagaSpain
- LISLisbonHumberto DelgadoPortugal
- FCORomeFiumicinoItaly
- CPHCopenhagenKastrupDenmark
- ATHAthensEleftherios VenizelosGreece
- JFKNew YorkJohn F. KennedyUnited States
- DXBDubaiDubaiUnited Arab Emirates
Every airport, by country
Australia
Belgium
Brazil
Bulgaria
Canada
Cyprus
Czechia
Denmark
Egypt
Finland
France
Germany
Hong Kong
Hungary
Iceland
Ireland
Italy
Japan
Maldives
Malta
Netherlands
Norway
Qatar
Romania
Singapore
Slovenia
South Korea
Spain
Switzerland
Thailand
United Arab Emirates
United Kingdom
Disrupted at the airport?
Find out what your flight is worth in two minutes. Free, and no obligation.
- Flights from the EU, EEA, Switzerland or the UK
- And flights into them on an EU or UK carrier
- Nothing to pay on an unsuccessful claim