Your rights

Overbooking compensation

Overbooking is routine: airlines knowingly sell a few more seats than they have. When everyone turns up, someone is refused — and that someone is entitled to compensation.

Check your flight

Compensation: €250–€600
Threshold: Refused at the gate
Governed by: EU 261 / UK 261
Our fee: 20–30%

You do not need to prove the overbooking

Article 2(j) treats refusal of a seat against your will as denied boarding, whatever the cause. You do not have to show the airline’s seating numbers; you only have to show that you had a confirmed booking, checked in on time, and were refused.

Check in on time

The protection depends on meeting the airline’s check-in deadline. Arrive at the gate late, or miss the online check-in window, and the denied boarding provisions can fall away. Keep your boarding pass and check-in time.

Your choice, not theirs

The airline must offer you the choice between rerouting and a refund, and must pay the fixed sum in addition. It cannot force a voucher on you in place of the compensation you are owed.

In short

Compensation is €250–€600 per passenger, set by the regulation.
The trigger is refused at the gate.
Extraordinary circumstances remove the fixed sum, but never the right to care.
We work on a no-win, no-fee basis — nothing is owed on an unsuccessful claim.

Check your entitlement

Common questions

Overbooking — asked and answered

They offered me €200 in vouchers. Should I take it?

The regulation entitles you to cash compensation. A voucher is only binding if you genuinely agree to it as a settlement.

I was moved to business class on a later flight.

An upgrade does not remove the compensation owed for the denial.

Does it matter that I had checked in online?

No, as long as you met the airline’s deadlines and were at the gate in time.

Let us enforce your claim

Our legal experts take it from here — assessing, corresponding and, where needed, going to court. You pay only on success.

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