Your rights
TrustpilotTrustScore 4.5See the reviewsBad weather and delays
It is the one excuse airlines most often reach for, and often it is genuine. Severe weather is extraordinary under Article 5(3) — but that is not the end of your rights.
- Compensation
- Duty of care
- Threshold
- Extraordinary
- Governed by
- EU 261 / UK 261
- Our fee
- 20–30%
Why weather removes the fixed sum
A storm, heavy snow, freezing fog or high winds that force an airport to close are outside the airline’s control. Where the disruption is genuinely caused by them, no fixed compensation is owed, regardless of how long you waited.
But not every weather delay is weather
Airlines sometimes attribute knock-on disruption to weather when the true cause was an earlier technical fault or a shortage of aircraft. If the airline’s explanation does not match the conditions on the day, the claim may still be good.
The care you are still owed
Even in extraordinary circumstances the airline must provide assistance: meals and refreshments in reasonable proportion to the wait, two free communications, and hotel accommodation with transfers if you are stranded overnight. If it does not, you can recover reasonable costs — so keep every receipt.
In short
- Compensation is Duty of care per passenger, set by the regulation.
- The trigger is extraordinary.
- Extraordinary circumstances remove the fixed sum, but never the right to care.
- We work on a no-win, no-fee basis — nothing is owed on an unsuccessful claim.
Common questions
Bad weather — asked and answered
The airport closed but my airline said it was weather. Can I claim?
I paid for my own hotel. Can I get it back?
Does a weather delay at a different airport count?
Let us enforce your claim
Our legal experts take it from here — assessing, corresponding and, where needed, going to court. You pay only on success.