Airlines
Airline compensation: we help you make a claim
Whether the airline owes you compensation does not depend on its reputation. Here is how the major carriers handle claims — and how we enforce what you are owed.
- Max per person
- €600
- Minus our fee
- 20–30%
- Court success
- 99%
- Look-back
- up to 3 yrs
The short version
How to claim from an airline
You can pursue any of these carriers yourself. Doing so almost always comes down to the same three habits — and the same obstacle.
- 1
Put it in writing
Ask the airline to confirm the reason for the disruption in writing. A dated record is the single most useful document in a disputed claim.
- 2
Collect the evidence
Keep photos and receipts for expenses, tickets and vouchers, and hold on to boarding passes — some jurisdictions require them.
- 3
Insist at the airport
Ask for the care you are entitled to, and exchange contact details with other passengers so you have witnesses.
The obstacle is that airlines are expert at wearing a passenger down. That is the part we remove: we correspond, we persist, and — at our own risk — we take the case to court.
Airlines we claim against
28 carriers- Aer LingusEI · Ireland · Full service
- Air EuropaUX · Spain · Full service
- Air FranceAF · France · Full service
- Austrian AirlinesOS · Austria · Full service
- British AirwaysBA · United Kingdom · Full service
- Brussels AirlinesSN · Belgium · Full service
- easyJetU2 · United Kingdom · Low cost
- EmiratesEK · United Arab Emirates · Full service
- EurowingsEW · Germany · Low cost
- FinnairAY · Finland · Full service
- IberiaIB · Spain · Full service
- ITA AirwaysAZ · Italy · Full service
- Jet2.comLS · United Kingdom · Leisure
- KLM Royal Dutch AirlinesKL · Netherlands · Full service
- KM Malta AirlinesKM · Malta · Full service
- LOT Polish AirlinesLO · Poland · Full service
- LufthansaLH · Germany · Full service
- NorwegianDY · Norway · Low cost
- Qatar AirwaysQR · Qatar · Full service
- RyanairFR · Ireland · Low cost
- SAS Scandinavian AirlinesSK · Sweden · Full service
- SWISSLX · Switzerland · Full service
- TAP Air PortugalTP · Portugal · Full service
- TransaviaHV · Netherlands · Low cost
- TUI AirwaysBY · United Kingdom · Leisure
- Turkish AirlinesTK · Türkiye · Full service
- VuelingVY · Spain · Low cost
- Wizz AirW6 · Hungary · Low cost
No win, no fee
Let us deal with your airline
From the first letter to the final judgement, we handle the airline — and we carry the cost if the case is lost.
- Full-service, low-cost, leisure and regional carriers alike
- We take the case to court at our own risk
- Nothing to pay on an unsuccessful claim