Airline
Jet2.com compensation claims
A UK leisure carrier best known for holiday flights to Mediterranean and city destinations. If Jet2.com delayed, cancelled or overbooked your flight, you may be owed €250 to €600 per passenger — regardless of the ticket price.
- IATA
- LS
- ICAO
- EXS
- Founded
- 2003
- Based in
- United Kingdom
Does Jet2.com have to pay compensation?
It depends on where the flight departed, not on the airline’s home country. Because Jet2.com is a UK licensed carrier, a flight into the EU, EEA, Switzerland or the UK is covered when no other airport on the route is — and any flight departing from those airports is covered whatever the carrier.
What the compensation comes to
The sum is fixed by the distance of the flight and is unrelated to the fare you paid. It is €250 for flights up to 1,500 km, €400 for 1,500 to 3,500 km, and €600 for longer flights.
| Distance | Compensation |
|---|---|
| Up to 1,500 km | €250 |
| 1,500 – 3,500 km | €400 |
| Over 3,500 km | €600 |
When the airline does not have to pay
Where the disruption was genuinely outside the airline’s control — severe weather, an air-traffic-control strike, a security alert — the fixed sum falls away. A technical fault, a crew shortage or a strike by Jet2.com’s own staff does not normally qualify as extraordinary circumstances, and the courts have repeatedly said so.
How Flightright enforces the claim
We assess the claim against the current court decisions, correspond with Jet2.com in full, and take the matter to court where it refuses. You pay nothing unless the claim succeeds.
Been disrupted by Jet2.com?
Check your entitlement free in two minutes. If we recover nothing, you pay nothing.