Skip to main content

Free compensation check

Your rights

TrustpilotTrustScore 4.5See the reviews

Lost or delayed luggage

Baggage claims sit under a different treaty. The amounts are less fixed than flight compensation, but the rule is firm: report it fast and keep every receipt.

Compensation
Up to ~€1,500
Threshold
Montreal Convention
Governed by
EU 261 / UK 261
Our fee
20–30%

The rule that applies

Baggage is governed by the Montreal Convention, not Regulation 261/2004. The current limit is 1,288 Special Drawing Rights per passenger — roughly €1,500 — for delay, damage or loss of checked baggage.

Delayed baggage

If your bag arrives late, you can claim the reasonable cost of essentials you had to buy — toiletries, a change of clothes — against the limit. Receipts matter more here than anywhere else. Report the delay at the airport before you leave.

Lost, damaged or missing

A bag is generally treated as lost if it has not arrived after 21 days. Damage must be reported within 7 days of receiving the bag, and delay within 21 days of it being placed at your disposal.

The “special drawing rights”

SDRs are an international accounting unit whose value moves against the euro. The 1,288 SDR limit has been worth between roughly €1,500 and €1,600 in recent years, so the exact figure depends on the date.

In short

  • Compensation is Up to ~€1,500 per passenger, set by the regulation.
  • The trigger is montreal convention.
  • Extraordinary circumstances remove the fixed sum, but never the right to care.
  • We work on a no-win, no-fee basis — nothing is owed on an unsuccessful claim.
Check your entitlement

Common questions

Luggage problems — asked and answered

Does EU 261 cover my luggage?
No. Baggage is a Montreal Convention matter, with its own limits and its own reporting deadlines.
My bag never arrived. When is it “lost”?
Airlines may declare a bag lost after 21 days. You can claim the full value of your contents up to the SDR limit.
Can I claim for a damaged bag?
Yes, up to the same limit — but it must be reported in writing within 7 days of receiving it.

Let us enforce your claim

Our legal experts take it from here — assessing, corresponding and, where needed, going to court. You pay only on success.