Contact
Talk to the people handling your claim
Whether you have a question about the free calculator or a case already underway, our care team is one message away — and they can see your history.
- Response time
- 1 working day
- Hours
- Mon–Fri
- Languages
- 7
- Support
- Email & phone
Ways to reach us
Email
service@flightright.comThe best route for a claim that is already open. We reply within one working day.
Telephone
Monday to Friday, 09:00–18:00 (CET)
Speak to the care team about a claim in progress or the calculator.
Live chat
In the portalAvailable to signed-in customers, with your case history in front of the agent.
Head office
Flightright GmbH
Revaler Straße 28
10245 Berlin, Germany
Charlottenburg Local Court · HRB 249849 · VAT DE272238629
Send us a message
Tell us what you need. If your question is about an open claim, add the reference starting FR- and we will pull up the case.
No win, no fee
Still not sure whether you have a claim?
The fastest answer is the calculator. Two minutes, nothing to pay, and we only take a fee on success.