Costs
TrustpilotTrustScore 4.5See the reviewsNo win, no fee — and nothing upfront
There is nothing to pay to start a claim or to use the calculator. Our success fee of 20–30% (plus VAT) is deducted only from compensation we actually recover for you.
- Upfront
- €0
- If we lose
- €0
- Success fee
- 20–30%
- Court surcharge
- +14%
Nothing upfront
Opening a claim and checking your entitlement cost nothing. There is no deposit, no subscription and no hidden charge.
Nothing if we lose
If your claim is unsuccessful you pay nothing at all — even if the dispute reached a court. The financial risk is ours.
A fee only on success
Our commission is deducted from the money we recover. You see the calculation, with VAT shown separately, before you are paid.
| Stage | What it covers | Fee |
|---|---|---|
| Standard | Claims settled out of court | 20–30% + VAT |
| Court | Where the matter passes to our contract lawyers and is enforced in court | +14% surcharge |
| Unsuccessful | Any claim that does not recover compensation | €0 |
Flightright is a registered debt collection service provider pursuant to Section 10(1)(1) of the German Legal Services Act (RDG), supervised by the Federal Office of Justice.
What it looks like in practice
Two worked examples, calculated from the published fee structure. The percentages shown include VAT so the arithmetic is transparent.
easyJet U25108 · Luton → Antalya
4 passengers
- Compensation awarded
- €2,400
- Our fee (27% incl. VAT)
- −€771.12
- You receive
- €1,628.88
Aegean A3603 · Athens → London
2 passengers
- Compensation awarded
- €800
- Our fee (27% incl. VAT)
- −€257.04
- You receive
- €542.96
Illustrative examples. The exact rate depends on the complexity of the case and falls within the published 20–30% band.
The comparison
Doing it yourself, versus us
You are always entitled to pursue the airline directly. The question is what that costs you in time — and in chances given up.
| Yourself | Flightright | |
|---|---|---|
| Your time | Months of chasing | A few minutes |
| Correspondence | All yours | Ours to handle |
| If it goes to court | Your risk and cost | Our risk and cost |
| If you lose | Nothing recovered | Nothing to pay |
| Fee on success | None | 20–30% (+VAT) |
Costs
Questions about our fees
When exactly is the fee taken?
What if my claim is unsuccessful?
What is the 14% solicitor’s surcharge?
Why is there VAT on the fee?
No win, no fee
Know the cost before you start: there isn’t one
Check your flight free, and only ever pay a share of what we actually recover.