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About us

Being right always translates into being proven right

This is what we do, and what drives our team every day: to turn a legal entitlement that most passengers never enforce into money in their account.

Founded
2010
Enforced
€700m+
Court success
99%
Team
140 people

Flightright in figures

€700m+
Paid out to passengers
99%
Success rate in court
12 million
Customers helped
140
Employees across the group

Legal tech

Revolutionising conventional legal practice

Since 2010 we have offered digital, straightforward and transparent legal assistance — with no cost risk to the consumer. What used to mean a solicitor’s office and a long wait now takes minutes on a phone.

We programmed our own database of more than 80 million records, updated daily: strikes, weather, new court decisions and flight data from across Europe. It recognises within seconds whether a passenger is entitled to compensation. The only part the customer sees is the calculator.

As soon as we receive a passenger’s authorisation, we start enforcing the claim against the airline. That automated service has changed the legal-tech industry, because it encourages passengers to check and assert claims they would otherwise abandon.

  • 80 million records

    Strike notices, weather, court decisions and European flight data, refreshed every day.

  • 99% success in court

    Where an airline refuses to pay, our contract lawyers take the case the whole way.

  • A registered service

    A debt collection service provider under §10(1)(1) RDG, supervised by the Federal Office of Justice.

  • On an equal footing

    Anyone who engages Flightright takes advantage of our reputation within the airline industry.

Who’s behind Flightright

The people who run the claims

  • JA

    Dr. Jan-Frederik Arnold

    CEO and Managing Director

    After a Masters at the London School of Economics and six years at McKinsey, Jan-Frederik has led Flightright since its earliest years, and the wider Allright group as it grew.

  • HS

    Helga Szabó

    Chief Operating Officer

    Helga runs the operation behind every claim — the teams, the processes and the technology that let millions of cases move without a passenger having to chase.

  • PK

    Dr Philipp Kadelbach

    Founder

    Philipp co-founded Flightright in 2010 on a simple observation: the law gave passengers rights, but almost nobody had the means to enforce them. That is the gap the company exists to close.

The group

One legal-tech group, three brands

Flightright sits within the Allright group, united under one roof at the #houseoflegaltech in Friedrichshain, Berlin. Together the brands give consumers access to justice across air passenger rights, employment law and traffic law.

Revaler Straße 28, 10245 Berlin
  • Flightright

    Air passenger rights

    You are here
  • Chevalier Rechtsanwälte

    Employment law

  • freem

    Traffic law

Care to join us? We are hiring across legal, care, technology and marketing.

See open roles

No win, no fee

Put 16 years of air passenger rights experience to work

Check your flight free, and let the market leader enforce what you are owed.