Passenger Rights
Best alternatives for claiming flight compensation
A practical guide to the options a European traveller has after a delayed or cancelled flight — and how to tell them apart.
7 min read
Start with the free check
Whatever you decide, establish first whether you have a claim at all. The trigger under Regulation 261/2004 is almost always a three-hour arrival delay, a short-notice cancellation, or denied boarding — and the fixed sums are €250, €400 or €600.
A free compensation calculator takes two minutes and tells you which of those applies to your flight.
Weighing the options
You can claim directly, use a specialist, or use a small claims route yourself. Each has trade-offs in time, risk and the share of the compensation you keep.
- Direct to the airline — you keep everything, but you take on all the chasing and the refusal letters.
- A specialist service — no financial risk, the work is done for you, and a fee is taken only on success.
- Small claims court — possible for a determined passenger, but procedural and slow.
What to look for in a service
Check the fee structure, the claims period, and whether the service takes cases to court at its own risk. A no-win, no-fee model means an unsuccessful claim costs you nothing.
Check your own flight
It takes two minutes and costs nothing. If we do not recover your compensation, you pay nothing at all.
Check compensationBeen delayed or cancelled?
You may be owed €250 to €600 per passenger. Find out for free, in two minutes.